Title: RB Simple FAQs
Author: redballoondesignltd
Published: <strong>22 An t-Ògmhios 2017</strong>
Last modified: 22 An t-Ògmhios 2017

---

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This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://ps.w.org/rb-simple-faqs/assets/icon-256x256.png?rev=1683320)

# RB Simple FAQs

 By [redballoondesignltd](https://profiles.wordpress.org/redballoondesignltd/)

[Download](https://downloads.wordpress.org/plugin/rb-simple-faqs.zip)

 * [Details](https://gd.wordpress.org/plugins/rb-simple-faqs/#description)
 * [Reviews](https://gd.wordpress.org/plugins/rb-simple-faqs/#reviews)
 *  [Installation](https://gd.wordpress.org/plugins/rb-simple-faqs/#installation)
 * [Development](https://gd.wordpress.org/plugins/rb-simple-faqs/#developers)

 [Support](https://wordpress.org/support/plugin/rb-simple-faqs/)

## Description

A simple, lightweight plugin for managing and displaying Frequently asked questions
using a custom post type. The faqs are output using a shortcode and can be divided
into multiple categories allowing you to manage the output of individual questions
or categories across your site, output the entire list. The questions and/or categories
can be collapsable, making them easier to view. The output from this plugin comes
mostly unstyled, allowing for maximum customisation using css.

The background and text colours can be altered on an options page with a live preview
of the output. These options accept all valid background-color css values (rgba,
hex, etc.).

#### Shortcode examples

These are some examples of how to output questions using shortocodes.

Default settings: output all of the faqs divided by category (if they exist), output
headings for category names:

    ```
    [faqs][/faqs]
    ```

Output faqs for a single category, “returns”. The first question is open, the rest
are collapsed:

    ```
    [faqs cat="returns" show_question="first"][/faqs]
    ```

#### Shortcode options

**FAQ categories to output**

Only show faqs from these categories. Add the slugs as a comma separated list. You
can find the slug for the categories on the “FAQ Category” page in WordPress.

    ```
    cat="[cat-slug]" (default:blank)
    ```

**What parts should be collapsable**

Determines whether the categories and the questions are collapsable.

 * none
 * question
 * category
 * both
 * collapsable=”[options]” (default:”questions”)

**Question to exclude**

If there are any faqs that you want to exclude from being output, add their IDs 
as a comma separated list to this attribute.

    ```
    exclude="[faq-id]" (default:blank)
    ```

**Show or hide the category titles**

Whether to show or hide the category titles. If this is set to hide and the `cat`
attribute isn’t set then all of the questions and answers will be output. `collapsable
="both"` or `collapsable="categories"` overwrites this option.

    ```
    title="show/hide" (default: "show)
    ```

**Initial state of the questions**

Change the initial state of the questions when a visitor opens the page with the
FAQs on. If the questions aren’t collapsable then this attribute does nothing.

 * “close” – all of the answers closed
 * “show” – all of the answers expanded
 * “first” – the first answer expanded, other answers closed
 * show_question=”show/close/first” (default: “close”)

**Initial state of the categories**

Change the initial state of the categories when a visitor opens the page with the
FAQs on. If the categories aren’t collapsable then this attribute does nothing.

 * “close” – all of the categories closed
 * “show” – all of the categories expanded
 * “first” – the first categories expanded, other categories closed
 * show_category=”show/close/first” (default: “close”)

**Type of Icon**

Changes the type of icon used for collapsable elements. Effects both the categories
and answers. Available options:

 * “arrow”
 * “plus”
 * icon=”[icon-type]” (default: “none”)

**Secondary icon type**

Changes the type of icon used for collapsable answers when `collapsable` is set 
to both. Otherwise does nothing. Available options:

 * “arrow”
 * “plus”
 * icon_secondary=”[icon-type]” (default: “none”)

#### Linking directly to a question

To link directly to a question from another page, add a “targetQuestion” get variable
to the end of the url with the question id like so:

    ```
    http://yoursite.com/faq-page/?targetQuestion=21
    ```

When following that link the correct category and question will be open and the 
user will be moved to the correct location on the page.

#### Help us improve this plugin

If you have any feedback or require any support using this plugin, get in touch 
with us by email at [support@redballoon.io](https://gd.wordpress.org/plugins/rb-simple-faqs/support@redballoon.io?output_format=md)

## Screenshots

 * [[
 * Customising the output in Wordpress

## Installation

 1. Download the plugin files
 2. Upload the plugin files to the `/wp-content/plugins/` directory of your site
 3. Activate the plugin through the ‘Plugins’ menu in WordPress
 4. Add questions as custom posts in WordPress
 5. Add the `[faqs][/faqs]` shortcode where you want the questions to be output
 6. Use the shortcode options to customise how the questions gets displayed

## FAQ

  Installation Instructions

 1. Download the plugin files
 2. Upload the plugin files to the `/wp-content/plugins/` directory of your site
 3. Activate the plugin through the ‘Plugins’ menu in WordPress
 4. Add questions as custom posts in WordPress
 5. Add the `[faqs][/faqs]` shortcode where you want the questions to be output
 6. Use the shortcode options to customise how the questions gets displayed

  Where do I change my category title?

Change the title of the category on the FAQ Category page in WordPress

your.website/wp-admin/edit-tags.php?taxonomy=faqs_cat&post_type=faqs

  Why are some of my questions not being output?

If your questions aren’t being output you may not have added a category to the questions.
Change the `title` attribute to hide and leave the `cat` attribute blank to show
all of the categories including the uncategorised options.

  Does this plugin support category hierarchy?

This plugin doesn’t support categories with a hierarchy.

  Does this plugin work on multisite?

A previous version of this plugin is used on a multisite install, but the newer 
features haven’t been tested on multisite.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“RB Simple FAQs” is open source software. The following people have contributed 
to this plugin.

Contributors

 *   [ redballoondesignltd ](https://profiles.wordpress.org/redballoondesignltd/)
 *   [ markredballoon ](https://profiles.wordpress.org/markredballoon/)

[Translate “RB Simple FAQs” into your language.](https://translate.wordpress.org/projects/wp-plugins/rb-simple-faqs)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/rb-simple-faqs/), check
out the [SVN repository](https://plugins.svn.wordpress.org/rb-simple-faqs/), or 
subscribe to the [development log](https://plugins.trac.wordpress.org/log/rb-simple-faqs/)
by [RSS](https://plugins.trac.wordpress.org/log/rb-simple-faqs/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.0

 * Published plugin
 * Added options page to WordPress

#### Earlier

 * Developed plugin
 * Added categories
 * Added linking to a specific question using get variable

## Meta

 *  Version **1.1.0**
 *  Last updated **9 bliadhnaichean ago**
 *  Active installations **10+**
 *  WordPress version ** 4.3 or higher **
 *  Tested up to **4.8.28**
 *  Language
 * [English (US)](https://wordpress.org/plugins/rb-simple-faqs/)
 * Tags
 * [customisation](https://gd.wordpress.org/plugins/tags/customisation/)[faq](https://gd.wordpress.org/plugins/tags/faq/)
   [faqs](https://gd.wordpress.org/plugins/tags/faqs/)[frequently asked questions](https://gd.wordpress.org/plugins/tags/frequently-asked-questions/)
   [questions and answers](https://gd.wordpress.org/plugins/tags/questions-and-answers/)
 *  [Advanced View](https://gd.wordpress.org/plugins/rb-simple-faqs/advanced/)

## Ratings

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[See all reviews](https://wordpress.org/support/plugin/rb-simple-faqs/reviews/)

## Contributors

 *   [ redballoondesignltd ](https://profiles.wordpress.org/redballoondesignltd/)
 *   [ markredballoon ](https://profiles.wordpress.org/markredballoon/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/rb-simple-faqs/)