Chat Widget: Customer Support Button with SMS Call Button, Click to Chat Messenger Live Chat Support Chat Button – Bit Assist

Description

Simple Chat Button with click to chat WhatsApp chat, Facebook Messenger Chat, Telegram Chat, Line Messenger, Live Chat Support Chat Button, WeChat, Discord Chat, SMS, Call Button, Twitter, LinkedIn, TikTok, Snapchat, Viber Chat, Tidio Live Chat, Tawk Live Chat, Intercom Live Chat, Crisp Live Chat and Chatbot, Signal Chat, Slack Chat, Skype chat, Instagram Chat, Social Support Social Chat Bubble, Waze Map, Google Map, Calendly, Pinterest, Social Support Live Support Customer Support Button with floating Chat Widget & sticky chat widget plugin.

Although it is not a live chat plugin but it can help you to connect with multiple social support and social chat platform as well as live chat platform. It has also some unique feature like a Custom Contact Form, FAQ section, Knowledge Base, WooCommerce order details, WP Search, and WebHook. You can use Bit Assist on WordPress or other platforms like Shopify, Wix, and Squarespace to get closer to your customers.

  • Floating sticky chat widget support button for WordPress with 30+ chat button & icons with Whatsapp chat, Facebook Messenger chat, Live Chat, Instagram, Telegram, WeChat, Viber, Slack, TikTok, Discord, Tawk Live Chat, Intercom Live Chat, Tidio Live Chat, Crisp Live Chat, Messenger Live Chat and more
  • FAQ button and Knowledge-Base button to help answering common inquiries.
  • Custom Form or Contact Form for customer support or Chat Support and further communication.
  • Improve your customer support by utilizing our floating chat button assistant.
  • Analyze the customer click count and click rate of whatsapp, messenger, telegram button with chat widget analytic & google analytics feature (Pro)

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EASIEST STICKY CHAT WIDGET PLUGIN TO CONNECT MULTIPLE SOCIAL SUPPORT CHAT BUTTON

Bit Assist is one of the most simplest sticky chat widget plugin for WordPress which enables you to communicate with your website visitors through their preferred social support social chat button such as WhatsApp Support, Facebook Messenger Support, Telegram Support, Line Messenger Support, Live Chat Live Support Chat Button, WeChat Support, Discord Support Chat, SMS Support, Call Support Button, Twitter Support, LinkedIn Support, TikTok Support, Snapchat Support, Viber Support Chat, Tidio Live Support Chat, Tawk Live Support Chat, Intercom Live Support Chat, Crisp Live Support Chat and Chatbot, Signal Support Chat, Slack Support Chat, Skype Support Chat, Instagram Support Chat, Social Support Social Chat Bubble, Waze Map, Google Map, Calendly Support, Pinterest Support, Social Support Customer Support Button etc. Also featuring a Custom Contact Form, FAQ section, Knowledge Base, WooCommerce order details, WP Search, Custom Chanel, Custom Iframe and WebHook. You can use Bit Assist on WordPress or other platforms like Shopify, Wix, and Squarespace to get closer to your customers with external lpublish feature also.

👥 USE BIT ASSIST TO CHAT WITH CUSTOMERS ON WHATSAPP, MESSENGER, TELEGRAM AND MORE LIVE CHAT BUTTONS

Do you want to make it easy for your website visitors to chat with you via their favorite support chat button like Whatsapp, Facebook, Messenger, Call Button, SMS Button, Telegram, WeChat, Instagram, TikTok, Linkedin, Snapchat, Discord, Line, Intercom Live chat, Twitter, Slack, Tawk Live chat, Signal, Pinterest, Tidio Live chat & Crisp Live chat, and more customer support chat?

Bit Assist – WordPress chat plugin offers a variety of chat channels to help you connect with your visitors including Whatsapp button, Facebook Messenger button, Telegram button, Line Messenger button, Call button, WeChat button, SMS button, TikTok button, Instagram Button, Google Map button, Viber button, Discord button, Live Chat Button Messenger, Tawk Button, Tidio Button, Intercom Button, Crisp Button, Twitter Button, Linkedin Button, Slack Button, and more. With Bit Assist (WordPress chat plugin), you can even create a custom form or contact form to collect leads and support requests, besides, you will get WpSearch and WooCommerce button to search WordPress pages and posts and check WooCommerce order information respectively. It can be considered like a chatbot with multiple chat platform cause you can add your favorite Tidio Chatbot, Intercom Chatbot, Crisp chatbot etc.

Do not miss out on potential customers who prefer to chat with businesses via messaging and chat apps like Whatsapp, Facebook Messenger, Telegram, Twitter, Live chat through Tawk, Tidio, Intercom, Crisp, Instagram, Wechat, Linkedin, Line, Snapchat, Discord, Viber, Slack, Pinterest, and Signal. Install Bit Assist (WordPress chat plugin) today and start chatting with your visitors easily and if you need more advanced features, check out our premium plans Bit Assist Pro

✔ Floating Chat Widget, Liver Support, Live Chat Support Chat Button:

Free version’s features of our chat plugin:

  • Chat Widget: In Bit Assist free version you can have one widget activated at a time.

  • Chat Widget Button or Channels: You can choose any of 24 channels from 30+ chat channels to activate and use on your website along with a WhatsApp Button, Facebook Messenger Chat Button, Telegram Chat button, Instagram Chat Button, Discord Chat Button, Line Messenger Chat Button, Skype Chat Button, Call Button, SMS Button, LinkedIn Button, Pinterest Button, Slack Chat Button, Signal Chat Button, Snapchat Button, Twitter Chat Button, Viber Chat Button, Wechat, Linkedin, Calendly Button simultaneously in free version.

  • Chat Widget Position: You have the option to choose where to display the chat widget on your website by using our WordPress chat plugin and it can be positioned at the top left, top right, bottom left, or bottom right corner of the screen. You can also customize the widget’s appearance to fit your website’s design and style. You can test it by installing the WordPress plugin and activating the WhatsApp channel.

  • Widget Trigger Options: Customize the behavior of your chat widget with Bit Assist‘s (WordPress chat plugin) widget trigger options. You can choose when the widget will appear for the first time, such as after a few seconds or on a page scroll.

  • Knowledge Base: You can add multiple articles related to your products or services, and organize them by dragging them up and down to set their desired order. This can help your customers find information to their needs quickly and easily without engaging in a chat with your support team.

  • Custom Form: With Bit Assist (WordPress chat plugin) Custom Form, you can create customized form with various field options, including text, email, number, date, text-area, GDPR, rating, and file. For rating fields, you can choose between smiley and star rating options. With the file field, you can even enable multiple file uploads. You can also specify whether certain fields are required or optional. These Custom Form or Contact Form can be integrated with the chat widget to gather information from website visitors more efficiently and effectively.

  • Form Submit Response: The Bit Assist (WordPress chat plugin) Form Submit Response feature allows you to view and manage responses submitted by visitors through your website’s chat widget. Once a visitor submits a form, their response is stored in the form response option. From there, you can view, manage, and analyze the data to gain valuable insights into your customer’s needs and preferences.

  • Widget Behavior: Widget Behavior refers to how the Bit Assist chat widget is triggered to open on your website. There are three options for Widget Behavior: Click to Open, Hover to Open, and Open by Default.

  • With Click to Open, the …

Screenshots

Installation

  1. Download the Bit Assist Floating Chat Widget plugin.
  2. From the WordPress Admin Panel, click on Plugins => Add New.
  3. Click on Upload, so you can directly upload the Bit Assist Floating Chat Widget plugin in zip file.
  4. Use the browse button to select the chat widget plugin zip file that was downloaded, and then click on Install Now.
  5. Once installed, click “Activate”
  6. You are all set to use the Bit Assist Floating Chat Widget Button including WhatsApp, Facebook Messenger, Telegram, WeChat, Instagram, LinkedIn, Call Button, SMS Button, Discord, Line Messenger, Snapchat, Live Chat & more.

FAQ

What is Bit Assist?

Bit Assist is a WordPress chat plugin that allows you to communicate with your website visitors through their favorite chat platforms like WhatsApp Support Chat, Facebook Messenger Support Chat, Telegram Support Chat, Line Messenger Support Chat, Live Chat Live Support Chat Button, WeChat Support, Discord Support Chat, SMS Support, Call Support Button, Twitter Support Chat, LinkedIn Support Chat, TikTok Support Chat, Snapchat Support Chat, Viber Support Chat, Tidio Live Support Chat, Tawk Live Support Chat, Intercom Live Support Chat, Crisp Live Support Chat and Chatbot, Signal Support Chat, Slack Support Chat, Skype Support Chat, Instagram Support Chat, Social Support Social Chat Bubble, Waze Map, Google Map, Calendly Support, Pinterest Support, Social Support Customer Support Button etc.

How many Widgets can I create in the free version?

You can create only one Widget in the free version

How many channels can I create in the free version?

You can create any of 22 channels at a time in the free version like WhatsApp, Facwebook Messenger, Telegram, Discord, WeChat, Linkedin, Slack, Twitter, Instagram, TikTok, Skype, Line Messenger, Snapchat, Viber, Google Map, SMS, Call Button, Calendly, Waze, Pinterest, Signal, YouTube.

Does Bit Assist works on mobile?

Yes, it does. You have also the flexibility to customize which chat button will be displayed on different devices, be it desktop or mobile. This means you can choose to show WhatsApp and Facebook Messenger chat, channels on mobile devices while displaying another chat button on desktop or maybe you want to hide WhatsApp and Facebook Messenger chat, on mobile and show them on desktop. With this option, your visitors can choose their preferred way of communication, whether it’s WhatsApp or Messenger bot, to start chatting with you right away.

Can I change the location and the color of the widget?

Certainly! With Bit Assist (WordPress chat plugin), you can choose the location and color of your chat button directly from the Bit Assist plugin dashboard.

Can I create a custom submit form in Bit Assist

Yes, you can! You also have the flexibility to different types of fields and choose the required or optional field option.

Can I create a file field in Bit Assist’s Custom Form channel?

Definitely! You can also choose the multiple file option from there.

How can I use the WooCommerce channel?

Select the WooCommerce channel and click on the “Add Field” button. Two field Order ID and Billing Email will be created. You can customize that two fields. You can choose a required or optional field and can also change the label of the field. Now, your visitor can see the order details of their WooCommerce order by providing the Order Id or Billing Email in the form.

Can I show the SMS button and Call button on my website

Yes, you can add them both. Just create the channels and provide your phone number.

How many channels are available in Bit Assist?

34 channels are available, for example: WhatsApp Support, Call, Custom Channel, Custom Iframe, Custom Form, Discord Chat, Facebook Messenger Chat, FAQ Button, Google Map, Instagram, Knowledge base, Line, Linkedin, Skype, Slack, SMS Support, Snapchat Support, Tawk Live Support Chat, Tidio Live Support Chat, Crisp Live Support Chat, Intercom Live Support Chat, Telegram Support Support Chat, TikTok Support Chat, Twitter Support Chat, Viber Support Chat, Waze Support, WeChat Support, WhatsApp Support Chat, WooCommerce Support, Pinterest Support Chat, Signal Support Chat, Wp Search Support, Knowledge Base, YouTube etc.

Why don’t I see the Widget on my website?

To visible the chat widget you have to create a widget and add at least one channel to that chat widget.

Is Bit Assist a suitable alternative for other online chat communication plugins in WordPress or Cloud?

Yes, it is. Bit Assist (WordPress chat plugin) is a great alternative to Chaty, WP Sticky Button – Click to Chat, mystickyelements, Buttonizer, Joinchat, Boei, Chat, Elfsight, My Sticky Elements, Chat Bubble, Floating Chat etc, Sticky Chat Widget, Cresta Help Chat, WP Chat App, Simple Chat Button, Click to Chat, Chat Button by GetButton.io, chat me now.

How can I create a Widget?

After installing the plugin click Bit Assist (WordPress chat plugin) or Bit Assist Pro. Then Click on the “Add Widget” button on the right of the page. A pop-up modal will show. In the modal set your widget name and hit the create button and the widget will be created.

How can I create a channel?

After creating a widget click on the three dots and go to the edit option, you will find the Add Channel button. Click on the button and choose your favourite channel like Call, Custom Channel, Custom Iframe, Custom Form, Discord, Facebook Messenger, FAQ, Google Map, Instagram, Knowledge base, Line, Linkedin, Skype, Slack, SMS, Snapchat, Tawk, Telegram, TikTok, Twitter, Viber, Waze, Wechat, WhatsApp, WooCommerce Pinterest, Signal, Wp Search and YouTube and create the channel.

Is there any Live Chat Live Support channel in Bit Assist ?

There is no dedicated live chat channel from bit assis but you can use Tawk LiveChat or Live Chat button, Messenger Live Chat Live Support Button, Tidio Live Chat, Crisp Live Chat, Intercom Live chat Live Support button, to communicate with your visitors. You can add the Tawk (tawk.to) channel to your chat widget and enable Live Chat (LiveChat) with your website visitors. By adding this channel, you can engage in LiveChat or (Live Chat) sessions with your visitors, answering their queries in real-time and providing them with the best customer support chat experience possible.

Can I send data through webhook from custom form to other platform?

You can send data through webhook from Bit Assist’s custom form to Flowmattic, AutomatorWP, Uncanny Automator, WP Fusion, Sperse.io, Thrive Automator, WP Webhook, Advanced Form Integration, Make, Integrately, Ifttt, Pabbly, N8N, Tray.IO, Flowmatic WP etc.

Can I use analytics in Free version?

We are sorry that you have purchase the pro version to use the Widget Analytics and Google Analytics (GTM click track). You can track all your visitors count, click count and click ratio with our Widget Analytics feature such as how many visitor click the WhatsApp channel or Facebook Messenger Channel or Telegram Channel etc.

How can I use Live Chat plugin like Messenger Live Chat, Tawk, Crisp, Tidio live chat?

Yes, you can use Facebook Chat Plugin – Live Chat Plugin for WordPress, Tawk.To Live Chat, Crisp Live Chat and Chatbot, Intercom and Tidio Live Chat & AI Chatbot in bit assist and now it’s very easy use all of those chat platform in Bit Assist. You just have to create the related chat button mentioned above from Bit Assist chat plugin’s dashboard then you have to add the script from your Live Chat platform account or install the Live Chat plugin that are described above but right now this Live Chat buttons facilities are in Bit Assist‘s pro version now. You can follow our documentation link to get some instruction here
Note: You can not use Zoho SalesIQ – Live chat, chatbots, and visitor tracking, 3CX Free Live Chat, Calls & WhatsApp, Smartsupp – live chat, chatbots, AI and lead generation, Better Messages – Live Chat for WordPress (Ultimate Member- BuddyBoss), Live Chat with Messenger Customer Chat, LiveChat – WP live chat plugin for WordPress, JivoChat Live Chat – WP live chat plugin for WordPress, Live Chat by Formilla – Real-time Chat & Chatbots Plugin, Live Chat by Formilla – Real-time Chat & Chatbots Plugin, Live Chat by Formilla – Real-time Chat & Chatbots Plugin, WP-Chatbot for Messenger, Live Chat with Messenger Customer Chat, because right now Bit Assist does not have the integrations with these platform.

Can I use stan standalone form in Bit Assit?

Yes, you can use standalone form using Bit Assist‘s custom ifram channel which is a pro feature. You can show wordpress standalone form with this channel by providing the link from dedicated standalone form. For example, there are several form builder plugin which have standalone form feature like: Bit Form, Fluent Form, Wpforms, Wsforms, Piotnet Forms, Gravity Forms, Formidable Forms etc.

Reviews

28 An Gearran 2024
Simple to set up. Has many channels to setup chat options, including GDPR compliant contact form. Optionally one can chose to store contact form submission data, send to email of choice, or use webhooks to send data to any where you want.
27 An Gearran 2024
Bit Assist is a very well-done, easy-to-use, light-weight chat widget with much more than this to integrate into your WordPress site, including multiple chat channels if you like, a custom contact form, an FAQ list, links, etc. Free is okay to try, but the lifetime deal is best, as this is all you will ever need for your website.
25 An Gearran 2024
I started using the free version a couple of months ago and today I saw some more features I wanted to use. That would let me connect with my audiences faster.I like how simple it is to configure. And the response and help I received even though I didn't have a paid subscription yet were impressive. Thank You Bit Assist!
20 An Gearran 2024
I recently discovered Bit Assist, a chat assistant plugin that has completely changed the way I interact with my website visitors. As a business owner, customer satisfaction is my top priority and Bit Assist has helped me achieve that goal.One of the best things about Bit Assist is its lightweight design. It does not slow down my website or affect its performance in any way. This was a major concern for me when looking for a chat helper plugin, but Bit Assist exceeded my expectations in this aspect.I can easily create a floating chat widget on my website, making it easily accessible to visitors with multiple channels such as including WhatsApp, Facebook Messenger, X (Twitter), LinkedIn and many more! I can also integrate the Live Chat platforms like Tidio, Crisp, Intercom, and Tawk easily!I can customise the chat widget and chat channel to match my website’s branding, choose from different widget styles, and even add my custom messages. This has helped me create a personalized experience for my customers, making them feel more valued.I found some unique channels like FAQ, Knowledge Base, WP Search for searching WordPress posts and pages, and most interestingly the Custom Iframe and Custom Channel where I can normally copy and paste any link or Iframe which will turn into my custom channel!Another feature I love about Bit Assist is tracking visitor behaviour with the Widget Analytics feature and Google Analytics which tracks clicks with Google Tag Manager (GTM). Besides, with the External Publish feature now I can use Bit Assist on multiple websites and can use it outside WordPress also!The customer support provided by Bit Assist is also top-notch. They are always available to help with any issues and their response time is impressive. This has given me peace of mind knowing that I have a reliable team to assist me if I encounter any problems. 💡I highly recommend Bit Assist to any business owner looking for a chat helper plugin. 💯

1

7 Am Faoilleach 2024
Not work for AMP site
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Contributors & Developers

“Chat Widget: Customer Support Button with SMS Call Button, Click to Chat Messenger Live Chat Support Chat Button – Bit Assist” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

v1.4.1 (Nov 11, 2023)

  • Tested with WordPress Version 6.4.1

v1.4 (Nov 04, 2023)

  • Hot: Live Chat Messenger
  • Hot: Tidio Live Chat
  • Hot: Crisp Live Chat
  • Hot: Intercom Live Chat
  • Fixed: Searching issue after space in Bit Assist Chat Widget dashboard
  • Fixed: Wp Search channel post redirecting incorrectly
  • Fixed: wpdb prepare function warning
  • Fixed: Deprecated dynamic property in php 8.2

v1.3 (Oct 11, 2023)

  • Important: 🔥 Free Unlimited Channels 🔥
  • Free Channels: Use 24 channels including WhatsApp Button, Facebook Messenger Chat Button, Telegram Chat button, Instagram Chat Button, Discord Chat Button, Line Messenger Chat Button, Skype Chat Button, Call Button, SMS Button, LinkedIn Button, Pinterest Button, Slack Chat Button, Signal Chat Button, Snapchat Button, Twitter Chat Button, Viber Chat Button, Calendly Button simultaneously in free version
  • Pro Channels: FAQ, Knowledge Base, WooCommerce (Shipping Status), WP Search, Custom Iframe are now in pro version
  • Feature: Widget Analytics – Track your widget click, channel click, visitor count and click ratio
  • Feature: Google Analytics (GTM click)

v1.2 (Sep 13, 2023)

  • Hot: Calendly Channel
  • Feature: Hide credit on by default
  • Feature: Aspect ratio & height, width customization on custom iframe channel
  • Feature: Scrollbar on custom iframe channel
  • Fixed: Vulnerability & security issues when creating, updating channel
  • Fixed: Call to action message misplacing the widget position
  • Fixed: Widget style (Box-style) break issue
  • Fixed: Branding(hide credit) text cropped issue
  • Fixed: PHP 8.2 compatibility
  • Others: Tutorial, Documentation and Review link on dashboard

v1.1.9 (July 22, 2023)

  • Fixed: Addressed the issue of vulnerability & security of the Bit Assist to XSS attacks in Bit Assist floating chat widget plugin

v1.1.8 (June 22, 2023)

  • Fixed: Bit Assist floating chat widget not showing when active SG Optimizer combine js option

v1.1.7 (June 18, 2023)

  • Fixed: Domain name excludes from link in FAQ channel in Bit Assist floating chat widget
  • Fixed: Alter table denied issue

v1.1.6 (June 12, 2023)

  • Fixed: TinyMCE removes host domain name from image upload url

v1.1.5 (June 05, 2023)

  • Fixed: Knowledge Base Image Upload not working

v1.1.4 (May 28, 2023)

  • Fixed: Server Blocking Request With WPML

v1.1.3 (May 16, 2023)

  • Hot: Pinterest Chat Channel
  • Hot: Signal Chat Channel
  • Feature: Chat Widget Style
  • Feature: Chat Widget Show On (Desktop or Mobile)

v1.1.2 (May 08, 2023)

  • HOT: WooCommerce Channel
  • Feature: Active Widget Badge
  • Feature: Attention Animation
  • Fixed: Server refusing URL containing www. in external publish

v1.1.1 (Feb 20, 2023)

  • Feature: Js file size is reduced. The size will depend on your active channels’ type.
  • Feature: Show channels on hover

v1.1.0 (Jan 1, 2023)

  • HOT: New WP Search chat channel added to the chat widget
  • HOT: New Custom iFrame chat channel added to the chat widget
  • Feature: Chat Widget custom position change
  • Feature: Youtube video show in popup
  • Feature: Channel click track with GTM custom event
  • Fixed: Some servers blocking PUT & DELETE request from chat widget

v1.0.9 (Dec 15, 2022)

  • Fixed: iFrame url throwing error

v1.0.8 (Dec 15, 2022)

  • Fixed: Security plugins blocking bit-assist iFrame source

v1.0.7 (Dec 13, 2022)

  • Feature: Next & Prev button added in Knowledge Base modal
  • Fixed: Knowledge Base & FAQ link not working

v1.0.6 (Dec 12, 2022)

  • Added: Custom image change in widget & channel
  • Added: Custom chat channel create
  • Added: Copy chat widget
  • Added: Refresh button in the form response table

v1.0.5 (Nov 30, 2022)

  • Added: Copy chat channel
  • Added: File upload field in custom form channel
  • Added: New chat channel Waze
  • Fixed: Chat Channel reordering issue

v1.0.4 (Nov 23, 2022)

  • Added: Hide credit option
  • Added: Feedback field in custom form channel
  • Added: New chat channel design
  • Fixed: WP admin menu overflow on bit-assist modal

v1.0.3 (Nov 19, 2022)

  • Added: Rating (Star & Smiley) field in custom form chat channel
  • Fixed: Old MySQL version issue

v1.0.2 (Nov 14, 2022)

  • Added: Call To Action close button

v1.0.1 (Nov 12, 2022)

  • Fixed: Chat Widget Delay & Widget Scroll conflict

v1.0.0 (Nov 9, 2022)

  • Initial release